Shipping policy

Thank you for your order! Here's everything you need to know about how we get your Retro Tropics hat to you.

 

Where We Ship

We currently ship within the United States only. We hope to offer international shipping in the future — stay tuned.

 

Processing Time

All orders are processed and dispatched within 2–3 business days of being placed. Orders are not shipped on weekends or public holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

 

Delivery Timeframes

Estimated delivery times after dispatch: • Standard Shipping: 5–7 business days • Expedited Shipping: 2–3 business days Delivery times are estimates and not guaranteed. Delays may occur during peak periods or due to carrier disruptions.

 

Shipping Rates

 • Free standard shipping on all orders over $75

• Standard shipping rates apply to orders under $75 and are calculated at checkout

 • Expedited shipping is available at checkout for an additional fee

 

Order Tracking

Once your order ships, you'll receive an email with a tracking number. You can use this to follow your parcel's progress directly with the carrier.

 

Lost or Damaged Parcels

If your order hasn't arrived within 10 business days of your expected delivery date, or if it arrives damaged, please contact us at hello@retrotropics.com and we'll make it right.

 

Incorrect Shipping Address

Please double-check your shipping address before placing your order. We are unable to redirect parcels once they have been dispatched. If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment at your cost.

Questions? Get in touch at hello@retrotropics.com and we'll be happy to hel